BUSINESS MANAGER IN THE DESIGN OFFICE
Could you define your position ?
I am a business manager at Valentin Thiérion. I have a very versatile role within the company. Here is a brief description of my duties. After a quote request, we work with the customer in collaboration with our sales team on the technical feasibility of the project, the implementation execution and solution costs for « standard » machines.
Then, when placing an order, our job is to closely monitor the project from A to Z.
We follow all of the manufacturing phases from design to installation, costumer signature and project hand-over. Always working closely with manageres of the departments concerned (research and design, production, customer service, sales, purchasing,…). At first glance, our role resembles that of a technical-sales representative and then a project manager.
Please tell us a little bit about your career ?
I started off with a Bachelor of Science degree before deciding to pursue an engineering degree. I studied DUT in Mechanical Engineering and Computer-Integrated Manufacturing for two years with a specialization in mechanical design and machining. Then I completed a Bachelor’s degree in innovation and computerized design delving deeper into mechanical details and computer simulations of mechanical assembly before doing a two-year Master’s in Project Management, Job Optimization and Team Management. I came across Valentin Thiérion while enrolled in my work and study Master’s program. At the end of my program, I got a job working at the Mechanical Design Office before transferring to Business Management.
What are the various stages of a project?
A project is comprised of five steps :
- 1. The sales phase, which involves prospecting or responding to customer invited tenders. This step is carried out by the sales department.
- 2. Followed by the assessment phase, planning and customer visits. During this phase, we examine the customer’s site in order to prepare a 2D or 3D design. We analyze the robot dimensions, tool choice, environmental constraints and rates to come up with a fair assessment.
- 3. Once the order has been placed, we enter the analysis phase. The research and development office analyze the project and devise detailed design plans needed for implementation.
- 4. The production phase entails the manufacture and purchase of parts either custom designed or ordered by the design department. The final product is then assembled in our office in order to carry out the robotic machine program installation.
- 5. The installation phase, carried out by the customer service department, involves installing the machine on the site of the customer’s business according to the design office’s and the project manager’s plans. The automation technicians then proceed with adjusting the robotic machine programs and activating the machines.